Terms of Use

Last updated 9 November 2026

These terms cover your use of this site and its booking pages (the "Site"), operated by CP Agency Ltd, trading as CreativePixels ("CreativePixels", "we", "us"). By using the Site or booking a call you agree to them. If you work with us, that engagement is governed by a separate written agreement, which takes precedence over these terms if the two conflict.

Who the Site is for

The Site is for agencies that serve e-commerce businesses and are considering white-label conversion rate optimisation, design and development services. It is intended for business use. You must be 18 or over to apply or book a call.

Applications and the strategy call

• Submitting your details is an application to speak with us, not a contract. We may decline to book or continue a call at our discretion.
• The strategy call is free and optional. You can leave the call without buying anything.
• Booking a time reserves a call with us at that time. If you cannot make it, use the link in your confirmation email to reschedule or cancel.
• Calls may be recorded for training and quality purposes.
• You confirm the details you give us are accurate and your own, and that you are authorised to discuss the agency you describe.

No promise of results

Examples and figures on the Site and in our ads, such as conversion rates, checkout speed, orders and revenue from past client work, are illustrations. They are not typical and are not a promise or guarantee of what your clients will see. Results depend on each store, its traffic and the decisions made.

Prices, performance terms, guarantees and inclusions apply only as set out in the written agreement you sign if you work with us.

Intellectual property

The Site, its text, design and logos belong to CP Agency Ltd or are used with permission. Names and logos of other businesses belong to their owners. You may not copy or reuse Site content for commercial purposes without our written permission.

Acceptable use

Do not misuse the Site: no false bookings, no automated submissions, no attempts to interfere with its operation, and no use that breaks the law.

Third-party services

Scheduling, video calls, hosting, analytics and advertising on the Site are provided by third parties under their own terms. How we handle your personal data is described in our privacy policy.

Limitation of liability

The Site is provided as is. To the extent the law allows, we are not liable for any indirect, incidental or consequential loss arising from your use of it. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute about them.

Changes

We may update these terms from time to time. The version on this page, with its date, is the one that applies.

Contact

CP Agency Ltd, trading as CreativePixels, Bartle House, 9 Oxford Court, Manchester, M2 3WQ, United Kingdom. Email hello@cp.agency.